Employment Type
Job Location
Rushville, IN
Date posted
April 25, 2024
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Position title
Inside Sales Representative

This role is specific to business development in the residential, SOHO and small business sectors.  The individual responsible for this role will be based in a sales floor environment and managed by an Inside Sales Manager.  The sales Department is open Monday through Thursday 8:00 AM - 8:00 PM, Friday 8:00 AM - 6 PM and Saturday from 8:30 AM to 3:00 PM.  ON-Call Hours during D2D Campaigns are Saturday from 3:00 PM - 5:00 PM and Sunday from 8:30 AM - 5:00 PM.

The products and services sold include but not limited to: Transport, Dedicated Internet Access, Video (IPTV & DISH), Voice, Cyber Security and Smart Home Solutions.

  • Source new sales opportunities through inbound calls, lead follow-up and outbound cold calls and emails
  • Primary focus on residential, SOHO (Small Office/Home Office) and small business
  • Increase MRR within existing customer base (Residential, SOHO and Small Business
  • Propose full suite of products and services utilizing a “needs analysis” approach
  • Initiate “Service Order” via Lead Agent and iVUE
  • Participate in sales and product training as required
  • Obtain all required certifications for products and services sold to customers
  • Participate in Open Houses when launching new towers or upgrading service areas through out our company footprint
  • Willingness to travel for training events, company meetings and marketing events.
  • Proven inside sales experience
  • Strong phone presence and experience with high volume calls
  • Proficient with corporate productivity tools (CRM, ERP, Ticketing Platforms, etc.)
  • Excellent verbal and written communication skills
  • Strong Listening skills and negotiating skills
  • Ability to multi-task, prioritize and manage time effectively

  • High School Diploma Required
  • Associates Degree Preferred

  • Office Environment
  • Travel to other regions within the company footprint for training, company meetings and marketing events.
  • Sitting for at least 90% of the workday.
  • Minimal lifting of 25 pounds or less.
  • Travel required 10-15% of the time
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