Digital Voice Telephone Services

Digital Phone Service is a “virtual telephone line” that utilizes your new or existing Internet connection.  Watch Communications will provide a phone number and access to the Public Switching Telephone Network (PSTN), just like a traditional wired phone line.

If you’re switching service providers and remaining in the same geographic are, you can keep your existing phone number.  This process, which is also called porting, can be done between wireline, IP and wireless providers. Read more from the FCC on porting.

Since your Digital Phone Service is reliant on your Internet connected, phone service will be impacted if there is a network outage or power outage. We do offer plans that let you forward your number to another location or phone when you are not home or when an outage occurs.

Multiple calling plans are available that can include unlimited local calling and unlimited long distance.  Calls made to foreign countries may be assessed additional costs and/or fees.

Depending on the service or plan you choose, you may be able to use your existing phone as well as connect multiple phones to your service.

Yes. Our digital phone service can be used with other Internet Service Providers but will limit how well we can troubleshoot possible issues. Your home must be within our digital phone coverage area to receive service. We recommend a minimum of 5 Mbps download speed for service.

Incoming faxes can be received digitally through an email or through a fax machine. Fax machines will work on the VoIP system with limitations. We recommend discussing your current setup with one of our representatives to verify what features may be limited.