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Assistance Programs

Empowering Connectivity, Supporting Our Community

At Watch Communications, we’re committed to ensuring everyone in our communities has access to reliable, high-speed internet. Recognizing the financial barriers some may face, we participate in both federal and private assistance programs, helping make internet access more affordable. If you’re facing difficulties with your current bill, or if the cost of devices seems prohibitive, we’re here to help with flexible solutions designed around your needs.

Available Assistance Programs

Emergency Broadband

Lifeline Assistance

The Affordable Connectivity Program

PCs for People: Affordable Technology

As part of the Affordable Connectivity Program, eligible customers can acquire:

Devices come with the Windows 10 operating system, Microsoft Office, and a one-year warranty. Availability is limited to one device per household. To explore your eligibility and order a computer through PCs for People, please reach out to Watch Communications Customer Service at 855-429-1258.

PCS FOR PEOPLE HOTLINE
(651) 800-9097
Monday–Friday, 10:00am –8:00pm EST
Saturday, Noon –3:00pm EST
Email digitalskills@pcsforpeople.org

Frequently Asked Questions

No. The Affordable Connectivity Program provides a monthly discount on broadband service of up to $30 per eligible household. This will be applied directly to customers’ internet bill.

Beginning Dec. 31, 2021, eligible customers may apply for the Affordable Connectivity Program here.

A household is eligible for the Affordable Connectivity Program if one member of the household:

  • Qualifies for the Lifeline program;
  • Participates in certain government assistance programs;
  • Received a Federal Pell Grant during the current award year;
  • If your income is 200% or less than the Federal Poverty Guidelines.

You may need to show a card, letter, or official document as proof that you participate in one of these programs when you apply for the ACP. You can find the full list of eligible government assistance programs here.

Yes, the benefit is available to eligible new, prior and existing customers of participating providers.
Yes! The $30 per month discount provided through the Affordable Connectivity Program can be applied to all of Watch’s residential Internet plans. This is a great time to upgrade if you or your family needs more bandwidth or wants to increase your connection speed.

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Beyond Access: Building Skills for the Future

Closing the digital divide involves more than providing internet and computers; it’s also about empowering individuals with the knowledge and skills to navigate the digital world confidently. Our collaboration with PCs for People and Microsoft’s Airband Initiative opens doors to digital literacy and advanced learning opportunities, tailored to your career goals and everyday needs.

Whether you’re starting with the basics or ready to advance your digital skills, our resources and free courses through Microsoft and LinkedIn are here to guide you every step of the way.